Book ticket Glacier Express with Swiss Travel Pass

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kedsrups
kedsrups
11 posts
new member
May 20, 2019 - 7:40 AM

Hi

as per the URL www.happyrail.com/en/p ass/europe/switzerland /passholder-fares-glacier-express it says one can travel on it once we have a swiss pass booked for consecutive days

Do we pay extra charge for booking on Glacier express as per www.happyrail.com/en/p ass/europe/switzerland /swiss-travel-pass-consecutive

thank you

kedar

rockoyster
rockoyster
7264 posts
expert
May 20, 2019 - 8:26 AM in reply to kedsrups

Seat reservations on the Glacier Express are mandatory and additional to the Swiss Travel Pass coverage. If you buy here you can select seats (which is not possible at Happyrail). You don’t need to have already purchased your pass to secure seats. Just nominate that you will use a pass.

Shradha
Shradha
21 posts
new member
May 20, 2019 - 7:09 PM

I am trying to reserve 4 seats on Glacier Express 1st class for August 19th. Every time I select 4 seats to reserve and go to checkout, it comes back and says “at this time only seats can be reserved. Tickets can be purchased only 2 months in advance”. I am not trying to buy the tickets, only reserve 4 seats. We will all have the Swiss travel pass and wont need the tickets.

I tried putting several different things in the Reduction section when i entered travel information - tied putting Swiss travel pass, just traveler and and also tried with putting in that I already have a ticket - yet it does not work.

Am I doing something wrong?

rockoyster
rockoyster
7264 posts
expert
May 20, 2019 - 8:57 PM in reply to Shradha

Someone else reported a problem trying to book for August. I just tried it for a date in July and it works fine. Also works for 15 August so maybe you are just at the limit of when bookings open. Give it another try tomorrow.

Last modified on May 20, 2019 - 8:57 PM by rockoyster
Arno
Arno
13937 posts
expert &
moderator
May 21, 2019 - 12:51 PM

Hi Shradha,

I've seen that message you mentioned in the past, but it was just a warning to people who also want tickets. Are you sure you can't just continue with your order? Is something actually stopping you from proceeding?

Shradha
Shradha
21 posts
new member
May 21, 2019 - 12:59 PM in reply to Arno

Hello Arno,

once I fill in all

passrnger details and go to the next page, it asks me to select the meal and once I hit next - it brings me back to page 1 and gives me error that only seats can be reserved. The total amount shows $172 - which is the cost of 4 seat reservation only. Not sure if the website has a glitch. Can you try buying for August 19th and see if you receive that error too?

Arno
Arno
13937 posts
expert &
moderator
May 21, 2019 - 1:43 PM

Hi Shradha,

I tried the 8:52 train from Zermatt to St. Moritz on August 19 (2nd class) for Swiss Travel Pass holders. It works fine until the step before paying. I don't see issues other than the website being a little slow sometimes (when loading the number of available seats), and the warning which can be ignored. I got the same amount, CHF 172, which is correct for 4 reservations.

If it does not work for you, you can try another browser (I am on Chrome) or order via https://www.happyrail. com/en/pass/europe/swi tzerland/passholder-fares-glacier-express.

Shradha
Shradha
21 posts
new member
May 21, 2019 - 1:56 PM in reply to Arno

Hello Arno,

How do you indicate that you are Swiss Travel Pass holder. Do you select that in the Reduction drop down of the passenger information? What should I select for my 14 year old son? Should I select Swiss Family Pass for him?

thanks

Shradha
Shradha
21 posts
new member
May 21, 2019 - 2:22 PM in reply to Arno

Hello Arno,

I was able to book the reservations today. They did have some glitch in their system yesterday.

Thanks for all your help!

kedsrups
kedsrups
11 posts
new member
May 21, 2019 - 8:44 PM in reply to rockoyster

Hi

I have a Swiss travel pass for 3 days consecutive

Do we still need to pay for reservation on glacier express

thanks

Kedar

Shradha
Shradha
21 posts
new member
May 21, 2019 - 8:57 PM in reply to kedsrups

Hello Kedar,

Yes you have to still pay for reservations.

kedsrups
kedsrups
11 posts
new member
May 21, 2019 - 9:03 PM in reply to Shradha

Thanks Shraddha

Maria
Maria
818 posts
top member
May 22, 2019 - 4:52 PM

Hi Kedsrups,

Yes the seat reservations are mandatory and separate from the tickets. You can find out more here: www.myswissalps.com/gl acierexpress/tickets

Have a wonderful trip!

Maria.

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